Data Deletion Instructions

Effective Date: September 8, 2026
Last Updated: September 8, 2026

You may delete your Ping account and the personal data associated with it at any time. These instructions also apply to data received through a connected Facebook, Instagram, Google, or other third-party account.

Delete your account in Ping

1. Sign in to your Ping account.
2. Open your profile and select Edit profile.
3. Scroll to Account actions and select Delete account.
4. Follow the confirmation prompt to permanently delete the account.

This removes your account, profile, saved contacts and networking data, connected-platform data, and user-uploaded files from the active service. This action cannot be undone.

Request deletion by email

If you cannot sign in, email talkwithping@gmail.com with the subject Ping data deletion request. Send the request from the email address associated with your Ping account and include the name on the account. We may ask for additional information solely to verify that you own the account. Never send us your password.

We respond to privacy requests within 72 hours. If you ask us to remove only data obtained from a connected Meta account, say so in your request and identify the Facebook or Instagram account involved.

What happens after deletion

• Personal profile information is removed from the active service.
• Usage data is anonymized within 30 days.
• Backup copies are removed within 90 days.
• Limited records may be retained when required for legal, tax, fraud-prevention, dispute-resolution, or security obligations.

For more information, review our Privacy Policy and Terms of Service.